Assignment Prompt & Instructions
The instruction is on one document and the scenario that is required for this assignment is attached as well.
**files (2)**
– ## CriticalDecisionMaking.docx
– ## MikeScenario.docx
**## CriticalDecisionMaking.docx**
Assessment Traits
Benchmark
Requires Lopeswrite
Assessment Description
Health care professionals make decisions that can either improve or hinder a patient's care and are based on principles of organizational behavior and development.
For this assignment, you will write a 750-1,000-word paper that includes the following two parts.
**_Part 1: Scenario Evaluation_**
Review the scenario called "Critical Decision Making for Providers" in the Allied Health Community media, found in the topic Resources.
Examine the scenario involving Mike, the lab technician, and do the following:
1. Explain the consequences of a failure to report.
2. Explain the impact his decision had on patient safety and organizational performance (risk for litigation, organization's quality metrics, workload of other hospital departments, etc.).
3. As Mike's manager, describe how you would address the issue with him and steps you would take to ensure other staff members do not repeat the same kind of mistake.
4. Reflect on the scenario and describe what underlying aspects or issues may be contributing to workplace dilemmas such as this.
**_Part 2: Organizational Behavior and Development Analysis_**
Consider the way most health care organizations function (structure, people, technology, environment). From the perspective of a leader in your current or future health care setting:
1. Explain the principles of organizational development that contribute to the success of a health care organization.
2. Explain how these principles could be applied to the scenario.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
**_Benchmark Information_**
_This benchmark assignment assesses the following programmatic competency:_
_BS Health Sciences_
_4.1: Apply the principles of organizational behavior and development in order to effectively contribute to the success of health care organizations._
**## MikeScenario.docx**
Risk Management Mike story
Mike is running late again. The last time he spoke with his supervisor, he promised he would be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby, but his supervisor told him that if he continued to be late he might face termination.
Upon arriving, Mike observes a spill on the floor. He must make a decision: stop and make sure the spill is cleaned up or ignore it all together. If he safeguards the spill, surely he will be late clocking in and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is clocking in. What decision should he make?
· What are the potential risks associated with Mike's decisions?
· In what ways might Mike’s decision impact both patient care and procedural policies?
· What, if any, legal consequences might occur for both Mike and the hospital where he is employed?
·
Management and Leadership,
· If Mike called in to inform that he was on site, but would be late clocking in due to a spill on the floor in the lobby, would this be acceptable considering the most recent conversation about his attendance?
· What, if anything, could Mike have done differently?
· How much coaching and investment should be made for this one employee to perform the most fundamental functions of his job?
· Are there additional considerations the manager should make?
· Alternatively, if Mike did not communicate the spill with his supervisor or anyone else, what would this mean for his level of ethical consideration and risk management?
· Could he be trusted to perform the essential functions of his position with sound judgment?
Additionally, a member of Risk Management viewed the video of the patient's fall as a part of documenting an incident report. Mike was noticed on the video passing by the spill just minutes before a guest slipped and fell down. He seemingly stared at the spill and appeared to slow down to consider possible risks. If Mike neglected to confess proper care for the spill after learning of the patient's fall, how would you address this?
Transcultural
The patient is preparing to be discharged, but there has been a spill that led to the patient falling. You now need to explain that the discharge will be delayed until a full assessment has been completed. Additionally, educational materials and instructions need to be provided to the patient. A family member is present to help with discharge and follow-up instructions due to a language barrier.
The patient is sitting in the room waiting for instructions and discharge orders. The patient is getting anxious, having already waited for some time, and wants to leave. The patient does not speak English and is having a difficult time understanding why an assessment needs to be done just for falling down.
· Given that the patient speaks and understands very little English, what other forms of communication might be used to provide patient education?
· How would you assess if the patient understands the discharge instructions?
· How will the actions of the staff member either negatively or positively impact patient care and the patient care experience?
· What ethical values or decisions did the staff member make that do not align with the patient education policy?
**## MikeScenario.docx**
Risk Management Mike story
Mike is running late again. The last time he spoke with his supervisor, he promised he would be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby, but his supervisor told him that if he continued to be late he might face termination.
Upon arriving, Mike observes a spill on the floor. He must make a decision: stop and make sure the spill is cleaned up or ignore it all together. If he safeguards the spill, surely he will be late clocking in and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is clocking in. What decision should he make?
· What are the potential risks associated with Mike's decisions?
· In what ways might Mike’s decision impact both patient care and procedural policies?
· What, if any, legal consequences might occur for both Mike and the hospital where he is employed?
·
Management and Leadership,
· If Mike called in to inform that he was on site, but would be late clocking in due to a spill on the floor in the lobby, would this be acceptable considering the most recent conversation about his attendance?
· What, if anything, could Mike have done differently?
· How much coaching and investment should be made for this one employee to perform the most fundamental functions of his job?
· Are there additional considerations the manager should make?
· Alternatively, if Mike did not communicate the spill with his supervisor or anyone else, what would this mean for his level of ethical consideration and risk management?
· Could he be trusted to perform the essential functions of his position with sound judgment?
Additionally, a member of Risk Management viewed the video of the patient's fall as a part of documenting an incident report. Mike was noticed on the video passing by the spill just minutes before a guest slipped and fell down. He seemingly stared at the spill and appeared to slow down to consider possible risks. If Mike neglected to confess proper care for the spill after learning of the patient's fall, how would you address this?
Transcultural
The patient is preparing to be discharged, but there has been a spill that led to the patient falling. You now need to explain that the discharge will be delayed until a full assessment has been completed. Additionally, educational materials and instructions need to be provided to the patient. A family member is present to help with discharge and follow-up instructions due to a language barrier.
The patient is sitting in the room waiting for instructions and discharge orders. The patient is getting anxious, having already waited for some time, and wants to leave. The patient does not speak English and is having a difficult time understanding why an assessment needs to be done just for falling down.
· Given that the patient speaks and understands very little English, what other forms of communication might be used to provide patient education?
· How would you assess if the patient understands the discharge instructions?
· How will the actions of the staff member either negatively or positively impact patient care and the patient care experience?
· What ethical values or decisions did the staff member make that do not align with the patient education policy?
**## CriticalDecisionMaking.docx**
Assessment Traits
Benchmark
Requires Lopeswrite
Assessment Description
Health care professionals make decisions that can either improve or hinder a patient's care and are based on principles of organizational behavior and development.
For this assignment, you will write a 750-1,000-word paper that includes the following two parts.
**_Part 1: Scenario Evaluation_**
Review the scenario called "Critical Decision Making for Providers" in the Allied Health Community media, found in the topic Resources.
Examine the scenario involving Mike, the lab technician, and do the following:
1. Explain the consequences of a failure to report.
2. Explain the impact his decision had on patient safety and organizational performance (risk for litigation, organization's quality metrics, workload of other hospital departments, etc.).
3. As Mike's manager, describe how you would address the issue with him and steps you would take to ensure other staff members do not repeat the same kind of mistake.
4. Reflect on the scenario and describe what underlying aspects or issues may be contributing to workplace dilemmas such as this.
**_Part 2: Organizational Behavior and Development Analysis_**
Consider the way most health care organizations function (structure, people, technology, environment). From the perspective of a leader in your current or future health care setting:
1. Explain the principles of organizational development that contribute to the success of a health care organization.
2. Explain how these principles could be applied to the scenario.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
**_Benchmark Information_**
_This benchmark assignment assesses the following programmatic competency:_
_BS Health Sciences_
_4.1: Apply the principles of organizational behavior and development in order to effectively contribute to the success of health care organizations._
**## MikeScenario.docx**
Risk Management Mike story
Mike is running late again. The last time he spoke with his supervisor, he promised he would be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby, but his supervisor told him that if he continued to be late he might face termination.
Upon arriving, Mike observes a spill on the floor. He must make a decision: stop and make sure the spill is cleaned up or ignore it all together. If he safeguards the spill, surely he will be late clocking in and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is clocking in. What decision should he make?
· What are the potential risks associated with Mike's decisions?
· In what ways might Mike’s decision impact both patient care and procedural policies?
· What, if any, legal consequences might occur for both Mike and the hospital where he is employed?
·
Management and Leadership,
· If Mike called in to inform that he was on site, but would be late clocking in due to a spill on the floor in the lobby, would this be acceptable considering the most recent conversation about his attendance?
· What, if anything, could Mike have done differently?
· How much coaching and investment should be made for this one employee to perform the most fundamental functions of his job?
· Are there additional considerations the manager should make?
· Alternatively, if Mike did not communicate the spill with his supervisor or anyone else, what would this mean for his level of ethical consideration and risk management?
· Could he be trusted to perform the essential functions of his position with sound judgment?
Additionally, a member of Risk Management viewed the video of the patient's fall as a part of documenting an incident report. Mike was noticed on the video passing by the spill just minutes before a guest slipped and fell down. He seemingly stared at the spill and appeared to slow down to consider possible risks. If Mike neglected to confess proper care for the spill after learning of the patient's fall, how would you address this?
Transcultural
The patient is preparing to be discharged, but there has been a spill that led to the patient falling. You now need to explain that the discharge will be delayed until a full assessment has been completed. Additionally, educational materials and instructions need to be provided to the patient. A family member is present to help with discharge and follow-up instructions due to a language barrier.
The patient is sitting in the room waiting for instructions and discharge orders. The patient is getting anxious, having already waited for some time, and wants to leave. The patient does not speak English and is having a difficult time understanding why an assessment needs to be done just for falling down.
· Given that the patient speaks and understands very little English, what other forms of communication might be used to provide patient education?
· How would you assess if the patient understands the discharge instructions?
· How will the actions of the staff member either negatively or positively impact patient care and the patient care experience?
· What ethical values or decisions did the staff member make that do not align with the patient education policy?
**## CriticalDecisionMaking.docx**
Assessment Traits
Benchmark
Requires Lopeswrite
Assessment Description
Health care professionals make decisions that can either improve or hinder a patient's care and are based on principles of organizational behavior and development.
For this assignment, you will write a 750-1,000-word paper that includes the following two parts.
**_Part 1: Scenario Evaluation_**
Review the scenario called "Critical Decision Making for Providers" in the Allied Health Community media, found in the topic Resources.
Examine the scenario involving Mike, the lab technician, and do the following:
1. Explain the consequences of a failure to report.
2. Explain the impact his decision had on patient safety and organizational performance (risk for litigation, organization's quality metrics, workload of other hospital departments, etc.).
3. As Mike's manager, describe how you would address the issue with him and steps you would take to ensure other staff members do not repeat the same kind of mistake.
4. Reflect on the scenario and describe what underlying aspects or issues may be contributing to workplace dilemmas such as this.
**_Part 2: Organizational Behavior and Development Analysis_**
Consider the way most health care organizations function (structure, people, technology, environment). From the perspective of a leader in your current or future health care setting:
1. Explain the principles of organizational development that contribute to the success of a health care organization.
2. Explain how these principles could be applied to the scenario.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
**_Benchmark Information_**
_This benchmark assignment assesses the following programmatic competency:_
_BS Health Sciences_
_4.1: Apply the principles of organizational behavior and development in order to effectively contribute to the success of health care organizations._
**## MikeScenario.docx**
Risk Management Mike story
Mike is running late again. The last time he spoke with his supervisor, he promised he would be on time. Mike even left his home 20 minutes earlier than usual, but there was an accident on his commute. The job is very important to Mike. He is the sole provider for his wife and newborn baby, but his supervisor told him that if he continued to be late he might face termination.
Upon arriving, Mike observes a spill on the floor. He must make a decision: stop and make sure the spill is cleaned up or ignore it all together. If he safeguards the spill, surely he will be late clocking in and could face losing his job. Anyway, the spill is in another work area, and perhaps it will be cleaned up while he is clocking in. What decision should he make?
· What are the potential risks associated with Mike's decisions?
· In what ways might Mike’s decision impact both patient care and procedural policies?
· What, if any, legal consequences might occur for both Mike and the hospital where he is employed?
·
Management and Leadership,
· If Mike called in to inform that he was on site, but would be late clocking in due to a spill on the floor in the lobby, would this be acceptable considering the most recent conversation about his attendance?
· What, if anything, could Mike have done differently?
· How much coaching and investment should be made for this one employee to perform the most fundamental functions of his job?
· Are there additional considerations the manager should make?
· Alternatively, if Mike did not communicate the spill with his supervisor or anyone else, what would this mean for his level of ethical consideration and risk management?
· Could he be trusted to perform the essential functions of his position with sound judgment?
Additionally, a member of Risk Management viewed the video of the patient's fall as a part of documenting an incident report. Mike was noticed on the video passing by the spill just minutes before a guest slipped and fell down. He seemingly stared at the spill and appeared to slow down to consider possible risks. If Mike neglected to confess proper care for the spill after learning of the patient's fall, how would you address this?
Transcultural
The patient is preparing to be discharged, but there has been a spill that led to the patient falling. You now need to explain that the discharge will be delayed until a full assessment has been completed. Additionally, educational materials and instructions need to be provided to the patient. A family member is present to help with discharge and follow-up instructions due to a language barrier.
The patient is sitting in the room waiting for instructions and discharge orders. The patient is getting anxious, having already waited for some time, and wants to leave. The patient does not speak English and is having a difficult time understanding why an assessment needs to be done just for falling down.
· Given that the patient speaks and understands very little English, what other forms of communication might be used to provide patient education?
· How would you assess if the patient understands the discharge instructions?
· How will the actions of the staff member either negatively or positively impact patient care and the patient care experience?
· What ethical values or decisions did the staff member make that do not align with the patient education policy?