Assignment Prompt & Instructions
foloow all directions
– 2 years ago
**files (3)**
– ## Week11Assignment1.docx
– ## HUMN6660_W11_jobdescription.pdf
– ## Miattaresume2025.docx
**## Week11Assignment1.docx**
Week 11 Assignment 1: Bringing Your Expertise to Professional Opportunities
As you continue your professional career beyond your degree program, your resume will grow with you. New experiences, accomplishments, and responsibilities will need to be added. Older jobs that may have been relevant to a previous position may not be germane to the director-level position you want to apply to now. While no piece of paper will ever be able to authentically convey all your strengths and abilities, your resume is an important document that will help introduce your accomplishments and capacities to a new organization.
For this Assignment, you will update your resume and write a cover letter to apply for a director position at a fictitious organization.
To Prepare:
· Review the Learning Resources and Course Announcements.
· Review the Director Position in the Learning Resources.
· Update your resume.
· Write your cover letter.
By Day 7
Apply to one of the director positions by submitting your resume and a cover letter for the position you selected.
Be sure your resume:
· Relates to the position for which you are applying
· Includes your name, education, work history, and other information relevant to the position
Be sure your cover letter:
· Clearly indicates the position for which you are applying
· Includes key elements of a business letter (applicant name and address, hiring agency name and address, opening and closing salutations, etc.)
· Is no more than one page, single-spaced
· Describes in a compelling manner why you are a good fit for the job
**Submit** your resume and cover letter.
**## HUMN6660_W11_jobdescription.pdf**
© 2021 Walden University, LLC
Full Job Description
Hart City Family Shelter is seeking a qualified Community Services Director. Hart City
Family Shelter Place has been in existence since 1928 and provides differentiated
programming to various populations. These include children and youth in foster care,
women facing an unplanned pregnancy, families with children under the age of three,
and adult survivors of human trafficking. We provide education, job search, and
therapeutic services to move individuals beyond day-to-day survival to begin healthy,
dignified, and independent lives. We want everyone to envision a different future and
transform their story when given the right support and resources.
Our Mission: Ending the cycles of trauma through people-centered services.
SUMMARY: You would direct the daily operations of the Purposeful Parenting Program.
This would include supervising staff, establishing new community partnerships, updating
program services, ensuring program compliance with all applicable state and funding
requirements, and ensuring services meet best practices. You will oversee the
program’s budget, including monitoring and controlling expenses. You also would
provide, on an as-needed basis, case management services. You will ensure service-
use needs are met through engagement-focused practices that uphold trauma-informed
care principles.
ESSENTIAL DUTIES:
1. Provides oversight of all program services
2. Provides psycho-social education and referral services for therapeutic needs
3. Responsible for monitoring delivery of services and quality of care to include
program budget management
4. Responsible for ensuring staff meet key performance indicators, including
contract requirements, timelines, regulations, and laws
5. Supports staff to meet their needs, as evidenced by supervisory evaluations
completed by staff
6. Assigns new referrals to staff, based on staff strengths and skills, within
program/contract guidelines
7. Ensures services are in compliance with all regulatory standards and contract
terms and conditions
8. Completes all required paperwork and follows agency policies and procedures
within timelines to ensure smooth paperwork flow
9. Attends and participates in all scheduled meetings, consultations, and staff
meetings, as required
10. Acquires and develops resources to meet identified needs of service users and
staff to include community outreach and service-user recruitment
11. Provides culturally relevant and sensitive services to service users and ensures
staff provide ethical trauma-informed care services
12. Provides back-up support to staff, as needed
13. Participates as an organizational trainer, as assigned
© 2021 Walden University, LLC
14. Maintains working relationships and communications with community
stakeholders
15. Participates in the development of program budget, monitors budget, and
recommends modifications, as needed, to provide services within approved
program budget
16. Makes recommendations to the chief program officer on the hiring and
termination of employees
17. Oversees and maintains program tracking of outcomes, demographics, and other
service components, as directed by CPO
18. Performs other duties, as assigned
EDUCATION:
Must have a master’s degree in human services, behavioral science, psychology, or
experience in a related field.
– Full Job Description
**## Miattaresume2025.docx**
Miatta Teasley
[Your Address]
[City, State, ZIP Code]
[Email Address] | [Phone Number] | [LinkedIn URL]
PROFESSIONAL SUMMARY
Highly dedicated and experienced healthcare and human services professional with over 20 years of experience in crisis intervention, disability services, and program management. Expertise in leading trauma-informed care initiatives, managing multidisciplinary teams, and overseeing comprehensive care programs for vulnerable populations, including individuals with intellectual and developmental disabilities, survivors of human trafficking, and individuals facing other complex challenges. Proven success in enhancing service delivery, building community partnerships, and managing budgets to ensure high-quality, people-centered care. Certified mental health crisis interventionist, experienced QIDP, and skilled in direct support.
EDUCATION
Master of Human Services
Walden University, NH | Expected 2025
Master of Business Administration (MBA)
Strayer University | 2007
Bachelor of Science in Public Health
University of Liberia, Monrovia, Liberia | 1998
CERTIFICATIONS
• Certified Mental Health Crisis Interventionist, 2000
• CPR and Medication Administration Certification (MAC), 1999
• Licensed Practical Nurse (LPN), ArchCare, 2000
PROFESSIONAL EXPERIENCE
Metro Homes Healthcare, Washington, D.C.
QIDP (Qualified Intellectual Disabilities Professional) | 2008 – Present
• Directed and coordinated services for individuals with intellectual disabilities, ensuring the highest standards of care and support.
• Developed and implemented personalized care plans, ensuring clients’ needs were met in line with trauma-informed care principles and regulatory requirements.
• Led a multidisciplinary team, providing supervision, mentorship, and training to staff to achieve performance goals, meet key performance indicators, and deliver quality care.
• Fostered and maintained partnerships with community stakeholders to secure additional resources and support for clients, aligning services with best practices.
• Managed program budgets, monitored expenses, and recommended modifications to maintain financial integrity while ensuring service excellence.
• Acted as a liaison between families, healthcare providers, and service users, addressing concerns and advocating for clients’ needs.
CSAAC-Community Services for Autistic Adults & Children, Germantown, MD
Direct Support Staff | 2003 – 2008
• Provided hands-on support to individuals with autism, creating a safe and nurturing environment in line with their care plans.
• Collaborated with a multidisciplinary team to ensure services met state and federal standards while delivering quality behavioral and therapeutic services.
• Assisted in developing individualized care plans and tracking client progress, ensuring all regulatory requirements were met.
• Actively participated in community outreach and service-user recruitment to ensure program growth and increased community engagement.
ArchCare at Carmel Richmond Healthcare and Rehabilitation Center, New York
Licensed Practical Nurse (LPN) | 2000 – 2003
• Delivered direct care to patients in a rehabilitation setting, including medication administration, patient assessments, and emotional support.
• Contributed to the development of care plans to ensure patients’ rehabilitation goals were met.
• Collaborated with interdisciplinary teams, ensuring smooth communication and seamless delivery of patient care services.
SKILLS & QUALIFICATIONS
• Program Management: Extensive experience overseeing care programs, ensuring compliance with state and federal regulations, and managing budgets to align with program goals.
• Trauma-Informed Care: Skilled in providing culturally sensitive services to vulnerable populations, including survivors of human trafficking, unplanned pregnancy, and individuals in crisis.
• Leadership & Staff Development: Strong background in managing teams, providing supervision, mentorship, and training to ensure high-quality service delivery and staff development.
• Community Engagement & Partnership Building: Proven success in establishing and maintaining relationships with community organizations, healthcare providers, and local resources to enhance service delivery.
• Case Management & Client Advocacy: Extensive experience in case management, advocating for client needs, and ensuring that services align with individuals’ goals and regulatory requirements.
• Crisis Intervention & Conflict Resolution: Expertise in managing crisis situations and resolving conflicts to maintain a safe and supportive environment for service users and staff.
• Budget & Resource Management: Demonstrated ability to manage program budgets, track expenditures, and recommend adjustments to meet organizational and service goals.
PROFESSIONAL AFFILIATIONS
• Member, National Alliance on Mental Illness (NAMI)
• Member, American Association on Intellectual and Developmental Disabilities (AAIDD)
**## Miattaresume2025.docx**
Miatta Teasley
[Your Address]
[City, State, ZIP Code]
[Email Address] | [Phone Number] | [LinkedIn URL]
PROFESSIONAL SUMMARY
Highly dedicated and experienced healthcare and human services professional with over 20 years of experience in crisis intervention, disability services, and program management. Expertise in leading trauma-informed care initiatives, managing multidisciplinary teams, and overseeing comprehensive care programs for vulnerable populations, including individuals with intellectual and developmental disabilities, survivors of human trafficking, and individuals facing other complex challenges. Proven success in enhancing service delivery, building community partnerships, and managing budgets to ensure high-quality, people-centered care. Certified mental health crisis interventionist, experienced QIDP, and skilled in direct support.
EDUCATION
Master of Human Services
Walden University, NH | Expected 2025
Master of Business Administration (MBA)
Strayer University | 2007
Bachelor of Science in Public Health
University of Liberia, Monrovia, Liberia | 1998
CERTIFICATIONS
• Certified Mental Health Crisis Interventionist, 2000
• CPR and Medication Administration Certification (MAC), 1999
• Licensed Practical Nurse (LPN), ArchCare, 2000
PROFESSIONAL EXPERIENCE
Metro Homes Healthcare, Washington, D.C.
QIDP (Qualified Intellectual Disabilities Professional) | 2008 – Present
• Directed and coordinated services for individuals with intellectual disabilities, ensuring the highest standards of care and support.
• Developed and implemented personalized care plans, ensuring clients’ needs were met in line with trauma-informed care principles and regulatory requirements.
• Led a multidisciplinary team, providing supervision, mentorship, and training to staff to achieve performance goals, meet key performance indicators, and deliver quality care.
• Fostered and maintained partnerships with community stakeholders to secure additional resources and support for clients, aligning services with best practices.
• Managed program budgets, monitored expenses, and recommended modifications to maintain financial integrity while ensuring service excellence.
• Acted as a liaison between families, healthcare providers, and service users, addressing concerns and advocating for clients’ needs.
CSAAC-Community Services for Autistic Adults & Children, Germantown, MD
Direct Support Staff | 2003 – 2008
• Provided hands-on support to individuals with autism, creating a safe and nurturing environment in line with their care plans.
• Collaborated with a multidisciplinary team to ensure services met state and federal standards while delivering quality behavioral and therapeutic services.
• Assisted in developing individualized care plans and tracking client progress, ensuring all regulatory requirements were met.
• Actively participated in community outreach and service-user recruitment to ensure program growth and increased community engagement.
ArchCare at Carmel Richmond Healthcare and Rehabilitation Center, New York
Licensed Practical Nurse (LPN) | 2000 – 2003
• Delivered direct care to patients in a rehabilitation setting, including medication administration, patient assessments, and emotional support.
• Contributed to the development of care plans to ensure patients’ rehabilitation goals were met.
• Collaborated with interdisciplinary teams, ensuring smooth communication and seamless delivery of patient care services.
SKILLS & QUALIFICATIONS
• Program Management: Extensive experience overseeing care programs, ensuring compliance with state and federal regulations, and managing budgets to align with program goals.
• Trauma-Informed Care: Skilled in providing culturally sensitive services to vulnerable populations, including survivors of human trafficking, unplanned pregnancy, and individuals in crisis.
• Leadership & Staff Development: Strong background in managing teams, providing supervision, mentorship, and training to ensure high-quality service delivery and staff development.
• Community Engagement & Partnership Building: Proven success in establishing and maintaining relationships with community organizations, healthcare providers, and local resources to enhance service delivery.
• Case Management & Client Advocacy: Extensive experience in case management, advocating for client needs, and ensuring that services align with individuals’ goals and regulatory requirements.
• Crisis Intervention & Conflict Resolution: Expertise in managing crisis situations and resolving conflicts to maintain a safe and supportive environment for service users and staff.
• Budget & Resource Management: Demonstrated ability to manage program budgets, track expenditures, and recommend adjustments to meet organizational and service goals.
PROFESSIONAL AFFILIATIONS
• Member, National Alliance on Mental Illness (NAMI)
• Member, American Association on Intellectual and Developmental Disabilities (AAIDD)
**## Week11Assignment1.docx**
Week 11 Assignment 1: Bringing Your Expertise to Professional Opportunities
As you continue your professional career beyond your degree program, your resume will grow with you. New experiences, accomplishments, and responsibilities will need to be added. Older jobs that may have been relevant to a previous position may not be germane to the director-level position you want to apply to now. While no piece of paper will ever be able to authentically convey all your strengths and abilities, your resume is an important document that will help introduce your accomplishments and capacities to a new organization.
For this Assignment, you will update your resume and write a cover letter to apply for a director position at a fictitious organization.
To Prepare:
· Review the Learning Resources and Course Announcements.
· Review the Director Position in the Learning Resources.
· Update your resume.
· Write your cover letter.
By Day 7
Apply to one of the director positions by submitting your resume and a cover letter for the position you selected.
Be sure your resume:
· Relates to the position for which you are applying
· Includes your name, education, work history, and other information relevant to the position
Be sure your cover letter:
· Clearly indicates the position for which you are applying
· Includes key elements of a business letter (applicant name and address, hiring agency name and address, opening and closing salutations, etc.)
· Is no more than one page, single-spaced
· Describes in a compelling manner why you are a good fit for the job
**Submit** your resume and cover letter.
**## HUMN6660_W11_jobdescription.pdf**
© 2021 Walden University, LLC
Full Job Description
Hart City Family Shelter is seeking a qualified Community Services Director. Hart City
Family Shelter Place has been in existence since 1928 and provides differentiated
programming to various populations. These include children and youth in foster care,
women facing an unplanned pregnancy, families with children under the age of three,
and adult survivors of human trafficking. We provide education, job search, and
therapeutic services to move individuals beyond day-to-day survival to begin healthy,
dignified, and independent lives. We want everyone to envision a different future and
transform their story when given the right support and resources.
Our Mission: Ending the cycles of trauma through people-centered services.
SUMMARY: You would direct the daily operations of the Purposeful Parenting Program.
This would include supervising staff, establishing new community partnerships, updating
program services, ensuring program compliance with all applicable state and funding
requirements, and ensuring services meet best practices. You will oversee the
program’s budget, including monitoring and controlling expenses. You also would
provide, on an as-needed basis, case management services. You will ensure service-
use needs are met through engagement-focused practices that uphold trauma-informed
care principles.
ESSENTIAL DUTIES:
1. Provides oversight of all program services
2. Provides psycho-social education and referral services for therapeutic needs
3. Responsible for monitoring delivery of services and quality of care to include
program budget management
4. Responsible for ensuring staff meet key performance indicators, including
contract requirements, timelines, regulations, and laws
5. Supports staff to meet their needs, as evidenced by supervisory evaluations
completed by staff
6. Assigns new referrals to staff, based on staff strengths and skills, within
program/contract guidelines
7. Ensures services are in compliance with all regulatory standards and contract
terms and conditions
8. Completes all required paperwork and follows agency policies and procedures
within timelines to ensure smooth paperwork flow
9. Attends and participates in all scheduled meetings, consultations, and staff
meetings, as required
10. Acquires and develops resources to meet identified needs of service users and
staff to include community outreach and service-user recruitment
11. Provides culturally relevant and sensitive services to service users and ensures
staff provide ethical trauma-informed care services
12. Provides back-up support to staff, as needed
13. Participates as an organizational trainer, as assigned
© 2021 Walden University, LLC
14. Maintains working relationships and communications with community
stakeholders
15. Participates in the development of program budget, monitors budget, and
recommends modifications, as needed, to provide services within approved
program budget
16. Makes recommendations to the chief program officer on the hiring and
termination of employees
17. Oversees and maintains program tracking of outcomes, demographics, and other
service components, as directed by CPO
18. Performs other duties, as assigned
EDUCATION:
Must have a master’s degree in human services, behavioral science, psychology, or
experience in a related field.
– Full Job Description
**## Miattaresume2025.docx**
Miatta Teasley
[Your Address]
[City, State, ZIP Code]
[Email Address] | [Phone Number] | [LinkedIn URL]
PROFESSIONAL SUMMARY
Highly dedicated and experienced healthcare and human services professional with over 20 years of experience in crisis intervention, disability services, and program management. Expertise in leading trauma-informed care initiatives, managing multidisciplinary teams, and overseeing comprehensive care programs for vulnerable populations, including individuals with intellectual and developmental disabilities, survivors of human trafficking, and individuals facing other complex challenges. Proven success in enhancing service delivery, building community partnerships, and managing budgets to ensure high-quality, people-centered care. Certified mental health crisis interventionist, experienced QIDP, and skilled in direct support.
EDUCATION
Master of Human Services
Walden University, NH | Expected 2025
Master of Business Administration (MBA)
Strayer University | 2007
Bachelor of Science in Public Health
University of Liberia, Monrovia, Liberia | 1998
CERTIFICATIONS
• Certified Mental Health Crisis Interventionist, 2000
• CPR and Medication Administration Certification (MAC), 1999
• Licensed Practical Nurse (LPN), ArchCare, 2000
PROFESSIONAL EXPERIENCE
Metro Homes Healthcare, Washington, D.C.
QIDP (Qualified Intellectual Disabilities Professional) | 2008 – Present
• Directed and coordinated services for individuals with intellectual disabilities, ensuring the highest standards of care and support.
• Developed and implemented personalized care plans, ensuring clients’ needs were met in line with trauma-informed care principles and regulatory requirements.
• Led a multidisciplinary team, providing supervision, mentorship, and training to staff to achieve performance goals, meet key performance indicators, and deliver quality care.
• Fostered and maintained partnerships with community stakeholders to secure additional resources and support for clients, aligning services with best practices.
• Managed program budgets, monitored expenses, and recommended modifications to maintain financial integrity while ensuring service excellence.
• Acted as a liaison between families, healthcare providers, and service users, addressing concerns and advocating for clients’ needs.
CSAAC-Community Services for Autistic Adults & Children, Germantown, MD
Direct Support Staff | 2003 – 2008
• Provided hands-on support to individuals with autism, creating a safe and nurturing environment in line with their care plans.
• Collaborated with a multidisciplinary team to ensure services met state and federal standards while delivering quality behavioral and therapeutic services.
• Assisted in developing individualized care plans and tracking client progress, ensuring all regulatory requirements were met.
• Actively participated in community outreach and service-user recruitment to ensure program growth and increased community engagement.
ArchCare at Carmel Richmond Healthcare and Rehabilitation Center, New York
Licensed Practical Nurse (LPN) | 2000 – 2003
• Delivered direct care to patients in a rehabilitation setting, including medication administration, patient assessments, and emotional support.
• Contributed to the development of care plans to ensure patients’ rehabilitation goals were met.
• Collaborated with interdisciplinary teams, ensuring smooth communication and seamless delivery of patient care services.
SKILLS & QUALIFICATIONS
• Program Management: Extensive experience overseeing care programs, ensuring compliance with state and federal regulations, and managing budgets to align with program goals.
• Trauma-Informed Care: Skilled in providing culturally sensitive services to vulnerable populations, including survivors of human trafficking, unplanned pregnancy, and individuals in crisis.
• Leadership & Staff Development: Strong background in managing teams, providing supervision, mentorship, and training to ensure high-quality service delivery and staff development.
• Community Engagement & Partnership Building: Proven success in establishing and maintaining relationships with community organizations, healthcare providers, and local resources to enhance service delivery.
• Case Management & Client Advocacy: Extensive experience in case management, advocating for client needs, and ensuring that services align with individuals’ goals and regulatory requirements.
• Crisis Intervention & Conflict Resolution: Expertise in managing crisis situations and resolving conflicts to maintain a safe and supportive environment for service users and staff.
• Budget & Resource Management: Demonstrated ability to manage program budgets, track expenditures, and recommend adjustments to meet organizational and service goals.
PROFESSIONAL AFFILIATIONS
• Member, National Alliance on Mental Illness (NAMI)
• Member, American Association on Intellectual and Developmental Disabilities (AAIDD)
**## Week11Assignment1.docx**
Week 11 Assignment 1: Bringing Your Expertise to Professional Opportunities
As you continue your professional career beyond your degree program, your resume will grow with you. New experiences, accomplishments, and responsibilities will need to be added. Older jobs that may have been relevant to a previous position may not be germane to the director-level position you want to apply to now. While no piece of paper will ever be able to authentically convey all your strengths and abilities, your resume is an important document that will help introduce your accomplishments and capacities to a new organization.
For this Assignment, you will update your resume and write a cover letter to apply for a director position at a fictitious organization.
To Prepare:
· Review the Learning Resources and Course Announcements.
· Review the Director Position in the Learning Resources.
· Update your resume.
· Write your cover letter.
By Day 7
Apply to one of the director positions by submitting your resume and a cover letter for the position you selected.
Be sure your resume:
· Relates to the position for which you are applying
· Includes your name, education, work history, and other information relevant to the position
Be sure your cover letter:
· Clearly indicates the position for which you are applying
· Includes key elements of a business letter (applicant name and address, hiring agency name and address, opening and closing salutations, etc.)
· Is no more than one page, single-spaced
· Describes in a compelling manner why you are a good fit for the job
**Submit** your resume and cover letter.
**## HUMN6660_W11_jobdescription.pdf**
© 2021 Walden University, LLC
Full Job Description
Hart City Family Shelter is seeking a qualified Community Services Director. Hart City
Family Shelter Place has been in existence since 1928 and provides differentiated
programming to various populations. These include children and youth in foster care,
women facing an unplanned pregnancy, families with children under the age of three,
and adult survivors of human trafficking. We provide education, job search, and
therapeutic services to move individuals beyond day-to-day survival to begin healthy,
dignified, and independent lives. We want everyone to envision a different future and
transform their story when given the right support and resources.
Our Mission: Ending the cycles of trauma through people-centered services.
SUMMARY: You would direct the daily operations of the Purposeful Parenting Program.
This would include supervising staff, establishing new community partnerships, updating
program services, ensuring program compliance with all applicable state and funding
requirements, and ensuring services meet best practices. You will oversee the
program’s budget, including monitoring and controlling expenses. You also would
provide, on an as-needed basis, case management services. You will ensure service-
use needs are met through engagement-focused practices that uphold trauma-informed
care principles.
ESSENTIAL DUTIES:
1. Provides oversight of all program services
2. Provides psycho-social education and referral services for therapeutic needs
3. Responsible for monitoring delivery of services and quality of care to include
program budget management
4. Responsible for ensuring staff meet key performance indicators, including
contract requirements, timelines, regulations, and laws
5. Supports staff to meet their needs, as evidenced by supervisory evaluations
completed by staff
6. Assigns new referrals to staff, based on staff strengths and skills, within
program/contract guidelines
7. Ensures services are in compliance with all regulatory standards and contract
terms and conditions
8. Completes all required paperwork and follows agency policies and procedures
within timelines to ensure smooth paperwork flow
9. Attends and participates in all scheduled meetings, consultations, and staff
meetings, as required
10. Acquires and develops resources to meet identified needs of service users and
staff to include community outreach and service-user recruitment
11. Provides culturally relevant and sensitive services to service users and ensures
staff provide ethical trauma-informed care services
12. Provides back-up support to staff, as needed
13. Participates as an organizational trainer, as assigned
© 2021 Walden University, LLC
14. Maintains working relationships and communications with community
stakeholders
15. Participates in the development of program budget, monitors budget, and
recommends modifications, as needed, to provide services within approved
program budget
16. Makes recommendations to the chief program officer on the hiring and
termination of employees
17. Oversees and maintains program tracking of outcomes, demographics, and other
service components, as directed by CPO
18. Performs other duties, as assigned
EDUCATION:
Must have a master’s degree in human services, behavioral science, psychology, or
experience in a related field.
– Full Job Description
**## Miattaresume2025.docx**
Miatta Teasley
[Your Address]
[City, State, ZIP Code]
[Email Address] | [Phone Number] | [LinkedIn URL]
PROFESSIONAL SUMMARY
Highly dedicated and experienced healthcare and human services professional with over 20 years of experience in crisis intervention, disability services, and program management. Expertise in leading trauma-informed care initiatives, managing multidisciplinary teams, and overseeing comprehensive care programs for vulnerable populations, including individuals with intellectual and developmental disabilities, survivors of human trafficking, and individuals facing other complex challenges. Proven success in enhancing service delivery, building community partnerships, and managing budgets to ensure high-quality, people-centered care. Certified mental health crisis interventionist, experienced QIDP, and skilled in direct support.
EDUCATION
Master of Human Services
Walden University, NH | Expected 2025
Master of Business Administration (MBA)
Strayer University | 2007
Bachelor of Science in Public Health
University of Liberia, Monrovia, Liberia | 1998
CERTIFICATIONS
• Certified Mental Health Crisis Interventionist, 2000
• CPR and Medication Administration Certification (MAC), 1999
• Licensed Practical Nurse (LPN), ArchCare, 2000
PROFESSIONAL EXPERIENCE
Metro Homes Healthcare, Washington, D.C.
QIDP (Qualified Intellectual Disabilities Professional) | 2008 – Present
• Directed and coordinated services for individuals with intellectual disabilities, ensuring the highest standards of care and support.
• Developed and implemented personalized care plans, ensuring clients’ needs were met in line with trauma-informed care principles and regulatory requirements.
• Led a multidisciplinary team, providing supervision, mentorship, and training to staff to achieve performance goals, meet key performance indicators, and deliver quality care.
• Fostered and maintained partnerships with community stakeholders to secure additional resources and support for clients, aligning services with best practices.
• Managed program budgets, monitored expenses, and recommended modifications to maintain financial integrity while ensuring service excellence.
• Acted as a liaison between families, healthcare providers, and service users, addressing concerns and advocating for clients’ needs.
CSAAC-Community Services for Autistic Adults & Children, Germantown, MD
Direct Support Staff | 2003 – 2008
• Provided hands-on support to individuals with autism, creating a safe and nurturing environment in line with their care plans.
• Collaborated with a multidisciplinary team to ensure services met state and federal standards while delivering quality behavioral and therapeutic services.
• Assisted in developing individualized care plans and tracking client progress, ensuring all regulatory requirements were met.
• Actively participated in community outreach and service-user recruitment to ensure program growth and increased community engagement.
ArchCare at Carmel Richmond Healthcare and Rehabilitation Center, New York
Licensed Practical Nurse (LPN) | 2000 – 2003
• Delivered direct care to patients in a rehabilitation setting, including medication administration, patient assessments, and emotional support.
• Contributed to the development of care plans to ensure patients’ rehabilitation goals were met.
• Collaborated with interdisciplinary teams, ensuring smooth communication and seamless delivery of patient care services.
SKILLS & QUALIFICATIONS
• Program Management: Extensive experience overseeing care programs, ensuring compliance with state and federal regulations, and managing budgets to align with program goals.
• Trauma-Informed Care: Skilled in providing culturally sensitive services to vulnerable populations, including survivors of human trafficking, unplanned pregnancy, and individuals in crisis.
• Leadership & Staff Development: Strong background in managing teams, providing supervision, mentorship, and training to ensure high-quality service delivery and staff development.
• Community Engagement & Partnership Building: Proven success in establishing and maintaining relationships with community organizations, healthcare providers, and local resources to enhance service delivery.
• Case Management & Client Advocacy: Extensive experience in case management, advocating for client needs, and ensuring that services align with individuals’ goals and regulatory requirements.
• Crisis Intervention & Conflict Resolution: Expertise in managing crisis situations and resolving conflicts to maintain a safe and supportive environment for service users and staff.
• Budget & Resource Management: Demonstrated ability to manage program budgets, track expenditures, and recommend adjustments to meet organizational and service goals.
PROFESSIONAL AFFILIATIONS
• Member, National Alliance on Mental Illness (NAMI)
• Member, American Association on Intellectual and Developmental Disabilities (AAIDD)