Executive Solution Overview
– 2 years ago **files (3)** – ## HM4003_PediatricClinicOverview.pdf – ## INSTRUCTIONS.docx – ## HM4003_Rubric.pdf **## HM4003_PediatricClinicOverview.pdf** HM4003 WALDENVILLE PEDIATRIC CLINIC OVERVIEW Mission Statement Our mission is to provide our infant, child, and teenaged patients with the be…
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– 2 years ago
**files (3)**
– ## HM4003_PediatricClinicOverview.pdf
– ## INSTRUCTIONS.docx
– ## HM4003_Rubric.pdf
**## HM4003_PediatricClinicOverview.pdf**
HM4003 WALDENVILLE PEDIATRIC CLINIC OVERVIEW
Mission Statement
Our mission is to provide our infant, child, and teenaged patients with the best and most
comprehensive pediatric care possible in a family-centered environment. Our practices
are dedicated to providing your family with quality care by assuring that each patient
receives individual, personal attention.
Positions within the Organization
• The 8 positions listed are those that have already been hired in as full-time staff.
Use these positions to create an organizational structure. In addition, you will
need to assign at least 3 duties or responsibilities based on research that you will
do on similar positions.
Jennifer Adams, Billing Specialist
Jasmine Turner, Medical Director
Manuel Rodriguez, Director of Human Resources
Bradley Unger, Practice Manager
Darrell Barnes, Billing Manager
Li Chen, Clinic Manager
Krystal Rizzo, Chief Executive Officer
Andreas Clark, Chief Financial Officer
**## INSTRUCTIONS.docx**
**INSTRUCTIONS**
This Assessment requires submission of 2 items: a 12-slide PowerPoint presentation and an employee schedule determining the appropriate delegation of roles and responsibilities with increased business hours.
Waldenville Pediatric Clinic Case Study:
Read the following scenario and access the necessary document to complete the two items.
Waldenville has engaged you and a team of healthcare managers to consult on a new healthcare organization. Waldenville Pediatric Clinic, a new facility that will meet the healthcare needs of Waldenville’s citizens under 18, is due to open in a matter of months. You have been hired to consult on the setup and structure of the facility.
[**Part I: PowerPoint Presentation**](https://tempolearning.brightspace.com/content/enforced/29505-HM4003/Assessment.html)
· You have been asked to explain the organizational structure of the new clinic in a PowerPoint presentation for the board of trustees. Create a 12-slide presentation that maps the organizational structure of the new clinic and includes the following:
· Title slide (1 slide)
· Create a graphic showing the organizational structure (1 slide)
· Describe the duties and responsibilities for each of the 8 positions described in the Waldenville Pediatric Clinic Overview (8 slides)
· For each position, describe at least 3 duties or responsibilities that would be assigned to that person.
· Note: This step requires you to do some research on similar positions in other organizations and tailor it to a Pediatric Clinic.
· Describe at least two missing positions needed for the success of the organization (1 slide)
· References (1 slide)
· Reference at least one appropriate scholarly source in APA format.
[**Part II: Roles and Responsibilities for Clinic Expansion**](https://tempolearning.brightspace.com/content/enforced/29505-HM4003/Assessment.html)
· Two years have now passed since the clinic opened successfully. The clinic has now decided to expand its hours of service to 8 p.m. each day. The additional 3 hours will require additional staffing based on the following duties and competencies needed to meet this expansion of service, both for medical personnel and for health management personnel:
· Receiving and checking in patients (staff of 1)
· Examining, diagnosing, and treating patients (staff of 1)
· Billing patients and insurance companies (staff of 1)
· Observing and recording patient behavior and counseling and educating patients and families (staff of 2)
· Packaging pharmaceuticals for distribution to patients (staff of 1)
· Obtaining insurance authorization from patients and maintaining patient records (staff of 1)
· Ensuring all patients receive effective care (staff of 1)
· Marketing the clinic’s new hours (staff of 1)
· Delegate the roles and responsibilities necessary for the clinic’s expansion of business hours. Justify your delegation.
· Explain why workforce motivation is especially important in this type of situation.
· From a management perspective, explain at least two strategies that you would use to motivate employees who are in new or changing roles.
Your response should be 4–5 paragraphs in length.
**## HM4003_Rubric.pdf**
©2023 Walden University 1
HM4003: Roles and Responsibilities: Analyze responsibilities within a healthcare management team.
Assessment Rubric
Rubric Criteria
0 Not
Present
1
Needs Improvement
2
Meets Expectations
Module 1: Organizational Structure in Healthcare Organizations
Create a title slide.
LO1.1: Develop a title slide.
Response is not present. PowerPoint includes an
incomplete or ineffective title.
PowerPoint includes a title
slide with an effective and
complete title.
Develop a graphic that shows the
organizational structure of the
clinic.
LO 1.2: Create graphics that show
the organizational structure of
healthcare facilities.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
graphic showing the
organizational structure of the
clinic.
PowerPoint includes a clear
and appropriate graphic that
shows the organizational
structure of the clinic.
Explain at least 3 duties and
responsibilities for each of the 8
positions within the given health
organization.
LO 1.3: Explain roles and
responsibilities within a healthcare
organization.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
explanation of duties and
responsibilities within a
healthcare organization, fewer
than 8 positions are addressed,
or fewer than 3 duties or
responsibilities are addressed
for each position.
PowerPoint provides a
complete and accurate
explanation of at least 3
duties and responsibilities for
each of the 8 positions within
the healthcare organization.
©2023 Walden University 2
Describe at least two missing
positions needed for the success
of an organization.
LO 1.4: Analyze gaps in roles and
responsibilities in a healthcare
organization.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
identification of any missing
positions needed for the success
of an organization, or less than
two positions are identified.
PowerPoint provides a
complete and accurate
identification of at least two
missing positions needed for
the success of an
organization.
Reference at least one
appropriate resource in APA.
LO1.5: Reference appropriate
resources.
Response is not present.
PowerPoint references
resources that are inappropriate,
or the references are not in APA
format.
PowerPoint references at
least one appropriate resource
in APA format.
Module 2: Delegating and Managing Human Resources in Healthcare Settings
Delegate roles and
responsibilities for a clinic’s first
2 days of operation.
LO2.1: Delegate roles and
responsibilities in a healthcare
setting.
Response is not present. Response provides an
incomplete or inaccurate
description of the delegation of
roles and responsibilities for the
clinic’s first 2 days of operation.
Response provides a
complete and accurate
description of the delegation
of roles and responsibilities for
the clinic’s first 2 days of
operation.
Justify your delegation.
LO2.2: Justify the delegation of roles
and responsibilities in a healthcare
setting.
Response is not present. Response provides a
justification that is unclear,
inaccurate, or incomplete.
Response provides a clear,
accurate, and complete
justification of the delegations
of roles and responsibilities
made.
©2023 Walden University 3
Explain why workforce
motivation is especially
important in this type of situation.
LO2.3: Analyze the importance of
workforce motivation.
Response is not present. Response provides an
explanation that is inaccurate,
unclear, or incomplete.
Response provides an
accurate, clear, and complete
explanation of the importance
of workforce motivation.
From a management
perspective, explain at least two
strategies that you would use to
motivate employees who are in
new or changing roles from a
management perspective.
LO2.4: Recommend strategies for
motivating employees.
Response is not present. Response includes
recommendations that are
inappropriate, unclear, or
incomplete.
Response recommends at
least two appropriate, clear,
and complete strategies for
motivating employees.
Mastery Rubric No Yes
Written Communication: Write with clarity, coherence, and purpose.
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Construct complete and
correct sentences (AWE
2; Sentence Level Skills)
Sentences are incoherent
and impede reader’s
access to ideas.
Sentences are incomplete and/or
include fragments and run-on
sentences, limiting the reader's
access to ideas.
Sentence structure effectively conveys
meaning to the reader.
©2023 Walden University 4
Exceeds Expectations: In-Depth Analysis
Learning Objective: Analyze roles
and responsibilities in healthcare
management settings.
Responses do not include evaluations and
recommendations that reflect well-developed
and detailed analyses of roles and
responsibilities in healthcare management
settings.
Presentation meets the minimum rubric
requirements but does not meet the level of
detail for mastery. One or more of the following
areas are deficient: presentation does not
engage the audience or effectively use
appropriate images and/or graphics to maintain
interest; Slides contain too much narrative text,
rather than listing an overview of key points in
bullet-point form, accompanied by full-text in
the speaker notes section; References and/or
citations do not entirely follow APA guidelines
and the script is not properly used in the
presentation.
Responses include evaluations and
recommendations that reflect well-developed,
researched, and detailed analyses of roles and
responsibilities in healthcare management
settings.
The presentation is creative, engaging, and
interesting to the audience. Slides include
appropriate images and graphics that add context
to the presentation and text is brief and concise
(use of bullet points and not full paragraphs) that
enhances the understanding of the topic.
References and citations follow APA formatting and
are used effectively in the presentation.
©2023 Walden University 5
LO2: Demonstrate the
effective use of grammar and
mechanics. (AWE 2;
Sentence Level Skills)
Multiple inaccuracies in
grammar and mechanics
impede reader’s access to
ideas.
Some inaccuracies in grammar and
mechanics limit reader’s access to
ideas.
Use of grammar and mechanics is
straightforward and effectively conveys
meaning to reader.
LO3: Create cohesive
paragraphs with a clear
central idea. (AWE 2;
Paragraph Level Skills)
Paragraphs, or lack of
paragraphs, impede
reader’s access to ideas.
Construction of main idea and/or
supporting paragraphs limit
reader’s access to ideas.
Main idea and/or supporting
paragraphs effectively convey meaning
to reader.
LO4: Use supporting material
to support a claim. (AWE 2;
Use of Evidence)
Supporting materials are
not present.
Supporting material is used
inconsistently or inappropriately.
Supporting material is used to enhance
meaning. Writing is appropriately
paraphrased and uses direct quotes as
applicable.
LO6: Identify sources (AWE
2; Credit to source)
Sources are missing. Writing inconsistently identifies or
misrepresents sources.
Writing clearly identifies the source of
nonoriginal material and/or ideas.
LO8: Use transitions to
connect ideas. (AWE 3;
Essay-level skills)
Transitions are not
present.
Transitions are used inconsistently
or limit reader’s access to ideas.
Writing conveys a cohesive idea
through the effective use of transitions.
LO9: Use appropriate tone
and vocabulary for a given
audience. (AWE 3;
Awareness of audience and
discipline)
Vocabulary and tone are
inappropriate for the
audience.
Vocabulary and tone vary
throughout the writing, limiting
reader’s access to ideas.
Vocabulary and tone communicate key
concepts that are appropriate for the
audience.
©2023 Walden University 6
LO10: Apply APA formatting
and style guidelines. (AWE 3;
Awareness of audience and
discipline and credit to
source)
APA formatting and style
are not present.
Writing inconsistently uses in-text
citations and references. Major
errors in APA style impede
understanding and/or violate
standards for academic integrity.
Writing uses in-text citations
appropriately, includes references
when applicable, and is formatted
according to APA style. Minor errors in
APA style do not impede understanding
or violate standards for academic
integrity.
Information Literacy: Apply strategies to evaluate information in order to effectively analyze issues and make decisions.
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Identify and locate
credible sources.
No sources or noncredible
sources are present.
Sources are inconsistently credible,
appropriate, and relevant to the
topic and/or assessment.
Sources are mostly credible,
appropriate, and relevant to the topic
and/or assessment.
LO2: Analyze information
sources.
Analysis is not present. Analysis superficially applies
aspects of sources that are most
relevant to the topic and/or
assessment and/or analysis is
unclear.
Analysis thoroughly and clearly applies
aspects of sources that are most
relevant to the topic and/or
assessment.
LO3: Synthesize information
from multiple, credible
sources.
Synthesis is not present. Synthesis demonstrates a vague
connection between multiple
sources and/or the topic.
Synthesis demonstrates a clear and
cohesive connection between multiple
sources and/or ideas to support a given
topic.
Interpreting Data & Quantitative Fluency: Interpret quantitative data in order to analyze issues and make decisions.
©2023 Walden University 7
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Identify conclusions
from numeric information
presented in narrative and/or
graphic form.
No conclusions are made
based on numeric
information.
Connections between conclusions
and numeric information are vague
or inaccurate.
Conclusions identified are appropriately
connected to the numeric information.
LO3: Use quantitative data
as evidence for a decision or
recommendation.
Quantitative evidence is
not used.
Quantitative evidence does not
support or is superfluous to the
recommendation or decision.
Argument for a decision or
recommendation incorporates
appropriate quantitative data as
evidence.
**## HM4003_Rubric.pdf**
©2023 Walden University 1
HM4003: Roles and Responsibilities: Analyze responsibilities within a healthcare management team.
Assessment Rubric
Rubric Criteria
0 Not
Present
1
Needs Improvement
2
Meets Expectations
Module 1: Organizational Structure in Healthcare Organizations
Create a title slide.
LO1.1: Develop a title slide.
Response is not present. PowerPoint includes an
incomplete or ineffective title.
PowerPoint includes a title
slide with an effective and
complete title.
Develop a graphic that shows the
organizational structure of the
clinic.
LO 1.2: Create graphics that show
the organizational structure of
healthcare facilities.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
graphic showing the
organizational structure of the
clinic.
PowerPoint includes a clear
and appropriate graphic that
shows the organizational
structure of the clinic.
Explain at least 3 duties and
responsibilities for each of the 8
positions within the given health
organization.
LO 1.3: Explain roles and
responsibilities within a healthcare
organization.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
explanation of duties and
responsibilities within a
healthcare organization, fewer
than 8 positions are addressed,
or fewer than 3 duties or
responsibilities are addressed
for each position.
PowerPoint provides a
complete and accurate
explanation of at least 3
duties and responsibilities for
each of the 8 positions within
the healthcare organization.
©2023 Walden University 2
Describe at least two missing
positions needed for the success
of an organization.
LO 1.4: Analyze gaps in roles and
responsibilities in a healthcare
organization.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
identification of any missing
positions needed for the success
of an organization, or less than
two positions are identified.
PowerPoint provides a
complete and accurate
identification of at least two
missing positions needed for
the success of an
organization.
Reference at least one
appropriate resource in APA.
LO1.5: Reference appropriate
resources.
Response is not present.
PowerPoint references
resources that are inappropriate,
or the references are not in APA
format.
PowerPoint references at
least one appropriate resource
in APA format.
Module 2: Delegating and Managing Human Resources in Healthcare Settings
Delegate roles and
responsibilities for a clinic’s first
2 days of operation.
LO2.1: Delegate roles and
responsibilities in a healthcare
setting.
Response is not present. Response provides an
incomplete or inaccurate
description of the delegation of
roles and responsibilities for the
clinic’s first 2 days of operation.
Response provides a
complete and accurate
description of the delegation
of roles and responsibilities for
the clinic’s first 2 days of
operation.
Justify your delegation.
LO2.2: Justify the delegation of roles
and responsibilities in a healthcare
setting.
Response is not present. Response provides a
justification that is unclear,
inaccurate, or incomplete.
Response provides a clear,
accurate, and complete
justification of the delegations
of roles and responsibilities
made.
©2023 Walden University 3
Explain why workforce
motivation is especially
important in this type of situation.
LO2.3: Analyze the importance of
workforce motivation.
Response is not present. Response provides an
explanation that is inaccurate,
unclear, or incomplete.
Response provides an
accurate, clear, and complete
explanation of the importance
of workforce motivation.
From a management
perspective, explain at least two
strategies that you would use to
motivate employees who are in
new or changing roles from a
management perspective.
LO2.4: Recommend strategies for
motivating employees.
Response is not present. Response includes
recommendations that are
inappropriate, unclear, or
incomplete.
Response recommends at
least two appropriate, clear,
and complete strategies for
motivating employees.
Mastery Rubric No Yes
Written Communication: Write with clarity, coherence, and purpose.
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Construct complete and
correct sentences (AWE
2; Sentence Level Skills)
Sentences are incoherent
and impede reader’s
access to ideas.
Sentences are incomplete and/or
include fragments and run-on
sentences, limiting the reader's
access to ideas.
Sentence structure effectively conveys
meaning to the reader.
©2023 Walden University 4
Exceeds Expectations: In-Depth Analysis
Learning Objective: Analyze roles
and responsibilities in healthcare
management settings.
Responses do not include evaluations and
recommendations that reflect well-developed
and detailed analyses of roles and
responsibilities in healthcare management
settings.
Presentation meets the minimum rubric
requirements but does not meet the level of
detail for mastery. One or more of the following
areas are deficient: presentation does not
engage the audience or effectively use
appropriate images and/or graphics to maintain
interest; Slides contain too much narrative text,
rather than listing an overview of key points in
bullet-point form, accompanied by full-text in
the speaker notes section; References and/or
citations do not entirely follow APA guidelines
and the script is not properly used in the
presentation.
Responses include evaluations and
recommendations that reflect well-developed,
researched, and detailed analyses of roles and
responsibilities in healthcare management
settings.
The presentation is creative, engaging, and
interesting to the audience. Slides include
appropriate images and graphics that add context
to the presentation and text is brief and concise
(use of bullet points and not full paragraphs) that
enhances the understanding of the topic.
References and citations follow APA formatting and
are used effectively in the presentation.
©2023 Walden University 5
LO2: Demonstrate the
effective use of grammar and
mechanics. (AWE 2;
Sentence Level Skills)
Multiple inaccuracies in
grammar and mechanics
impede reader’s access to
ideas.
Some inaccuracies in grammar and
mechanics limit reader’s access to
ideas.
Use of grammar and mechanics is
straightforward and effectively conveys
meaning to reader.
LO3: Create cohesive
paragraphs with a clear
central idea. (AWE 2;
Paragraph Level Skills)
Paragraphs, or lack of
paragraphs, impede
reader’s access to ideas.
Construction of main idea and/or
supporting paragraphs limit
reader’s access to ideas.
Main idea and/or supporting
paragraphs effectively convey meaning
to reader.
LO4: Use supporting material
to support a claim. (AWE 2;
Use of Evidence)
Supporting materials are
not present.
Supporting material is used
inconsistently or inappropriately.
Supporting material is used to enhance
meaning. Writing is appropriately
paraphrased and uses direct quotes as
applicable.
LO6: Identify sources (AWE
2; Credit to source)
Sources are missing. Writing inconsistently identifies or
misrepresents sources.
Writing clearly identifies the source of
nonoriginal material and/or ideas.
LO8: Use transitions to
connect ideas. (AWE 3;
Essay-level skills)
Transitions are not
present.
Transitions are used inconsistently
or limit reader’s access to ideas.
Writing conveys a cohesive idea
through the effective use of transitions.
LO9: Use appropriate tone
and vocabulary for a given
audience. (AWE 3;
Awareness of audience and
discipline)
Vocabulary and tone are
inappropriate for the
audience.
Vocabulary and tone vary
throughout the writing, limiting
reader’s access to ideas.
Vocabulary and tone communicate key
concepts that are appropriate for the
audience.
©2023 Walden University 6
LO10: Apply APA formatting
and style guidelines. (AWE 3;
Awareness of audience and
discipline and credit to
source)
APA formatting and style
are not present.
Writing inconsistently uses in-text
citations and references. Major
errors in APA style impede
understanding and/or violate
standards for academic integrity.
Writing uses in-text citations
appropriately, includes references
when applicable, and is formatted
according to APA style. Minor errors in
APA style do not impede understanding
or violate standards for academic
integrity.
Information Literacy: Apply strategies to evaluate information in order to effectively analyze issues and make decisions.
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Identify and locate
credible sources.
No sources or noncredible
sources are present.
Sources are inconsistently credible,
appropriate, and relevant to the
topic and/or assessment.
Sources are mostly credible,
appropriate, and relevant to the topic
and/or assessment.
LO2: Analyze information
sources.
Analysis is not present. Analysis superficially applies
aspects of sources that are most
relevant to the topic and/or
assessment and/or analysis is
unclear.
Analysis thoroughly and clearly applies
aspects of sources that are most
relevant to the topic and/or
assessment.
LO3: Synthesize information
from multiple, credible
sources.
Synthesis is not present. Synthesis demonstrates a vague
connection between multiple
sources and/or the topic.
Synthesis demonstrates a clear and
cohesive connection between multiple
sources and/or ideas to support a given
topic.
Interpreting Data & Quantitative Fluency: Interpret quantitative data in order to analyze issues and make decisions.
©2023 Walden University 7
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Identify conclusions
from numeric information
presented in narrative and/or
graphic form.
No conclusions are made
based on numeric
information.
Connections between conclusions
and numeric information are vague
or inaccurate.
Conclusions identified are appropriately
connected to the numeric information.
LO3: Use quantitative data
as evidence for a decision or
recommendation.
Quantitative evidence is
not used.
Quantitative evidence does not
support or is superfluous to the
recommendation or decision.
Argument for a decision or
recommendation incorporates
appropriate quantitative data as
evidence.
**## HM4003_PediatricClinicOverview.pdf**
HM4003 WALDENVILLE PEDIATRIC CLINIC OVERVIEW
Mission Statement
Our mission is to provide our infant, child, and teenaged patients with the best and most
comprehensive pediatric care possible in a family-centered environment. Our practices
are dedicated to providing your family with quality care by assuring that each patient
receives individual, personal attention.
Positions within the Organization
• The 8 positions listed are those that have already been hired in as full-time staff.
Use these positions to create an organizational structure. In addition, you will
need to assign at least 3 duties or responsibilities based on research that you will
do on similar positions.
Jennifer Adams, Billing Specialist
Jasmine Turner, Medical Director
Manuel Rodriguez, Director of Human Resources
Bradley Unger, Practice Manager
Darrell Barnes, Billing Manager
Li Chen, Clinic Manager
Krystal Rizzo, Chief Executive Officer
Andreas Clark, Chief Financial Officer
**## INSTRUCTIONS.docx**
**INSTRUCTIONS**
This Assessment requires submission of 2 items: a 12-slide PowerPoint presentation and an employee schedule determining the appropriate delegation of roles and responsibilities with increased business hours.
Waldenville Pediatric Clinic Case Study:
Read the following scenario and access the necessary document to complete the two items.
Waldenville has engaged you and a team of healthcare managers to consult on a new healthcare organization. Waldenville Pediatric Clinic, a new facility that will meet the healthcare needs of Waldenville’s citizens under 18, is due to open in a matter of months. You have been hired to consult on the setup and structure of the facility.
[**Part I: PowerPoint Presentation**](https://tempolearning.brightspace.com/content/enforced/29505-HM4003/Assessment.html)
· You have been asked to explain the organizational structure of the new clinic in a PowerPoint presentation for the board of trustees. Create a 12-slide presentation that maps the organizational structure of the new clinic and includes the following:
· Title slide (1 slide)
· Create a graphic showing the organizational structure (1 slide)
· Describe the duties and responsibilities for each of the 8 positions described in the Waldenville Pediatric Clinic Overview (8 slides)
· For each position, describe at least 3 duties or responsibilities that would be assigned to that person.
· Note: This step requires you to do some research on similar positions in other organizations and tailor it to a Pediatric Clinic.
· Describe at least two missing positions needed for the success of the organization (1 slide)
· References (1 slide)
· Reference at least one appropriate scholarly source in APA format.
[**Part II: Roles and Responsibilities for Clinic Expansion**](https://tempolearning.brightspace.com/content/enforced/29505-HM4003/Assessment.html)
· Two years have now passed since the clinic opened successfully. The clinic has now decided to expand its hours of service to 8 p.m. each day. The additional 3 hours will require additional staffing based on the following duties and competencies needed to meet this expansion of service, both for medical personnel and for health management personnel:
· Receiving and checking in patients (staff of 1)
· Examining, diagnosing, and treating patients (staff of 1)
· Billing patients and insurance companies (staff of 1)
· Observing and recording patient behavior and counseling and educating patients and families (staff of 2)
· Packaging pharmaceuticals for distribution to patients (staff of 1)
· Obtaining insurance authorization from patients and maintaining patient records (staff of 1)
· Ensuring all patients receive effective care (staff of 1)
· Marketing the clinic’s new hours (staff of 1)
· Delegate the roles and responsibilities necessary for the clinic’s expansion of business hours. Justify your delegation.
· Explain why workforce motivation is especially important in this type of situation.
· From a management perspective, explain at least two strategies that you would use to motivate employees who are in new or changing roles.
Your response should be 4–5 paragraphs in length.
**## HM4003_Rubric.pdf**
©2023 Walden University 1
HM4003: Roles and Responsibilities: Analyze responsibilities within a healthcare management team.
Assessment Rubric
Rubric Criteria
0 Not
Present
1
Needs Improvement
2
Meets Expectations
Module 1: Organizational Structure in Healthcare Organizations
Create a title slide.
LO1.1: Develop a title slide.
Response is not present. PowerPoint includes an
incomplete or ineffective title.
PowerPoint includes a title
slide with an effective and
complete title.
Develop a graphic that shows the
organizational structure of the
clinic.
LO 1.2: Create graphics that show
the organizational structure of
healthcare facilities.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
graphic showing the
organizational structure of the
clinic.
PowerPoint includes a clear
and appropriate graphic that
shows the organizational
structure of the clinic.
Explain at least 3 duties and
responsibilities for each of the 8
positions within the given health
organization.
LO 1.3: Explain roles and
responsibilities within a healthcare
organization.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
explanation of duties and
responsibilities within a
healthcare organization, fewer
than 8 positions are addressed,
or fewer than 3 duties or
responsibilities are addressed
for each position.
PowerPoint provides a
complete and accurate
explanation of at least 3
duties and responsibilities for
each of the 8 positions within
the healthcare organization.
©2023 Walden University 2
Describe at least two missing
positions needed for the success
of an organization.
LO 1.4: Analyze gaps in roles and
responsibilities in a healthcare
organization.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
identification of any missing
positions needed for the success
of an organization, or less than
two positions are identified.
PowerPoint provides a
complete and accurate
identification of at least two
missing positions needed for
the success of an
organization.
Reference at least one
appropriate resource in APA.
LO1.5: Reference appropriate
resources.
Response is not present.
PowerPoint references
resources that are inappropriate,
or the references are not in APA
format.
PowerPoint references at
least one appropriate resource
in APA format.
Module 2: Delegating and Managing Human Resources in Healthcare Settings
Delegate roles and
responsibilities for a clinic’s first
2 days of operation.
LO2.1: Delegate roles and
responsibilities in a healthcare
setting.
Response is not present. Response provides an
incomplete or inaccurate
description of the delegation of
roles and responsibilities for the
clinic’s first 2 days of operation.
Response provides a
complete and accurate
description of the delegation
of roles and responsibilities for
the clinic’s first 2 days of
operation.
Justify your delegation.
LO2.2: Justify the delegation of roles
and responsibilities in a healthcare
setting.
Response is not present. Response provides a
justification that is unclear,
inaccurate, or incomplete.
Response provides a clear,
accurate, and complete
justification of the delegations
of roles and responsibilities
made.
©2023 Walden University 3
Explain why workforce
motivation is especially
important in this type of situation.
LO2.3: Analyze the importance of
workforce motivation.
Response is not present. Response provides an
explanation that is inaccurate,
unclear, or incomplete.
Response provides an
accurate, clear, and complete
explanation of the importance
of workforce motivation.
From a management
perspective, explain at least two
strategies that you would use to
motivate employees who are in
new or changing roles from a
management perspective.
LO2.4: Recommend strategies for
motivating employees.
Response is not present. Response includes
recommendations that are
inappropriate, unclear, or
incomplete.
Response recommends at
least two appropriate, clear,
and complete strategies for
motivating employees.
Mastery Rubric No Yes
Written Communication: Write with clarity, coherence, and purpose.
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Construct complete and
correct sentences (AWE
2; Sentence Level Skills)
Sentences are incoherent
and impede reader’s
access to ideas.
Sentences are incomplete and/or
include fragments and run-on
sentences, limiting the reader's
access to ideas.
Sentence structure effectively conveys
meaning to the reader.
©2023 Walden University 4
Exceeds Expectations: In-Depth Analysis
Learning Objective: Analyze roles
and responsibilities in healthcare
management settings.
Responses do not include evaluations and
recommendations that reflect well-developed
and detailed analyses of roles and
responsibilities in healthcare management
settings.
Presentation meets the minimum rubric
requirements but does not meet the level of
detail for mastery. One or more of the following
areas are deficient: presentation does not
engage the audience or effectively use
appropriate images and/or graphics to maintain
interest; Slides contain too much narrative text,
rather than listing an overview of key points in
bullet-point form, accompanied by full-text in
the speaker notes section; References and/or
citations do not entirely follow APA guidelines
and the script is not properly used in the
presentation.
Responses include evaluations and
recommendations that reflect well-developed,
researched, and detailed analyses of roles and
responsibilities in healthcare management
settings.
The presentation is creative, engaging, and
interesting to the audience. Slides include
appropriate images and graphics that add context
to the presentation and text is brief and concise
(use of bullet points and not full paragraphs) that
enhances the understanding of the topic.
References and citations follow APA formatting and
are used effectively in the presentation.
©2023 Walden University 5
LO2: Demonstrate the
effective use of grammar and
mechanics. (AWE 2;
Sentence Level Skills)
Multiple inaccuracies in
grammar and mechanics
impede reader’s access to
ideas.
Some inaccuracies in grammar and
mechanics limit reader’s access to
ideas.
Use of grammar and mechanics is
straightforward and effectively conveys
meaning to reader.
LO3: Create cohesive
paragraphs with a clear
central idea. (AWE 2;
Paragraph Level Skills)
Paragraphs, or lack of
paragraphs, impede
reader’s access to ideas.
Construction of main idea and/or
supporting paragraphs limit
reader’s access to ideas.
Main idea and/or supporting
paragraphs effectively convey meaning
to reader.
LO4: Use supporting material
to support a claim. (AWE 2;
Use of Evidence)
Supporting materials are
not present.
Supporting material is used
inconsistently or inappropriately.
Supporting material is used to enhance
meaning. Writing is appropriately
paraphrased and uses direct quotes as
applicable.
LO6: Identify sources (AWE
2; Credit to source)
Sources are missing. Writing inconsistently identifies or
misrepresents sources.
Writing clearly identifies the source of
nonoriginal material and/or ideas.
LO8: Use transitions to
connect ideas. (AWE 3;
Essay-level skills)
Transitions are not
present.
Transitions are used inconsistently
or limit reader’s access to ideas.
Writing conveys a cohesive idea
through the effective use of transitions.
LO9: Use appropriate tone
and vocabulary for a given
audience. (AWE 3;
Awareness of audience and
discipline)
Vocabulary and tone are
inappropriate for the
audience.
Vocabulary and tone vary
throughout the writing, limiting
reader’s access to ideas.
Vocabulary and tone communicate key
concepts that are appropriate for the
audience.
©2023 Walden University 6
LO10: Apply APA formatting
and style guidelines. (AWE 3;
Awareness of audience and
discipline and credit to
source)
APA formatting and style
are not present.
Writing inconsistently uses in-text
citations and references. Major
errors in APA style impede
understanding and/or violate
standards for academic integrity.
Writing uses in-text citations
appropriately, includes references
when applicable, and is formatted
according to APA style. Minor errors in
APA style do not impede understanding
or violate standards for academic
integrity.
Information Literacy: Apply strategies to evaluate information in order to effectively analyze issues and make decisions.
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Identify and locate
credible sources.
No sources or noncredible
sources are present.
Sources are inconsistently credible,
appropriate, and relevant to the
topic and/or assessment.
Sources are mostly credible,
appropriate, and relevant to the topic
and/or assessment.
LO2: Analyze information
sources.
Analysis is not present. Analysis superficially applies
aspects of sources that are most
relevant to the topic and/or
assessment and/or analysis is
unclear.
Analysis thoroughly and clearly applies
aspects of sources that are most
relevant to the topic and/or
assessment.
LO3: Synthesize information
from multiple, credible
sources.
Synthesis is not present. Synthesis demonstrates a vague
connection between multiple
sources and/or the topic.
Synthesis demonstrates a clear and
cohesive connection between multiple
sources and/or ideas to support a given
topic.
Interpreting Data & Quantitative Fluency: Interpret quantitative data in order to analyze issues and make decisions.
©2023 Walden University 7
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Identify conclusions
from numeric information
presented in narrative and/or
graphic form.
No conclusions are made
based on numeric
information.
Connections between conclusions
and numeric information are vague
or inaccurate.
Conclusions identified are appropriately
connected to the numeric information.
LO3: Use quantitative data
as evidence for a decision or
recommendation.
Quantitative evidence is
not used.
Quantitative evidence does not
support or is superfluous to the
recommendation or decision.
Argument for a decision or
recommendation incorporates
appropriate quantitative data as
evidence.
**## HM4003_PediatricClinicOverview.pdf**
HM4003 WALDENVILLE PEDIATRIC CLINIC OVERVIEW
Mission Statement
Our mission is to provide our infant, child, and teenaged patients with the best and most
comprehensive pediatric care possible in a family-centered environment. Our practices
are dedicated to providing your family with quality care by assuring that each patient
receives individual, personal attention.
Positions within the Organization
• The 8 positions listed are those that have already been hired in as full-time staff.
Use these positions to create an organizational structure. In addition, you will
need to assign at least 3 duties or responsibilities based on research that you will
do on similar positions.
Jennifer Adams, Billing Specialist
Jasmine Turner, Medical Director
Manuel Rodriguez, Director of Human Resources
Bradley Unger, Practice Manager
Darrell Barnes, Billing Manager
Li Chen, Clinic Manager
Krystal Rizzo, Chief Executive Officer
Andreas Clark, Chief Financial Officer
**## INSTRUCTIONS.docx**
**INSTRUCTIONS**
This Assessment requires submission of 2 items: a 12-slide PowerPoint presentation and an employee schedule determining the appropriate delegation of roles and responsibilities with increased business hours.
Waldenville Pediatric Clinic Case Study:
Read the following scenario and access the necessary document to complete the two items.
Waldenville has engaged you and a team of healthcare managers to consult on a new healthcare organization. Waldenville Pediatric Clinic, a new facility that will meet the healthcare needs of Waldenville’s citizens under 18, is due to open in a matter of months. You have been hired to consult on the setup and structure of the facility.
[**Part I: PowerPoint Presentation**](https://tempolearning.brightspace.com/content/enforced/29505-HM4003/Assessment.html)
· You have been asked to explain the organizational structure of the new clinic in a PowerPoint presentation for the board of trustees. Create a 12-slide presentation that maps the organizational structure of the new clinic and includes the following:
· Title slide (1 slide)
· Create a graphic showing the organizational structure (1 slide)
· Describe the duties and responsibilities for each of the 8 positions described in the Waldenville Pediatric Clinic Overview (8 slides)
· For each position, describe at least 3 duties or responsibilities that would be assigned to that person.
· Note: This step requires you to do some research on similar positions in other organizations and tailor it to a Pediatric Clinic.
· Describe at least two missing positions needed for the success of the organization (1 slide)
· References (1 slide)
· Reference at least one appropriate scholarly source in APA format.
[**Part II: Roles and Responsibilities for Clinic Expansion**](https://tempolearning.brightspace.com/content/enforced/29505-HM4003/Assessment.html)
· Two years have now passed since the clinic opened successfully. The clinic has now decided to expand its hours of service to 8 p.m. each day. The additional 3 hours will require additional staffing based on the following duties and competencies needed to meet this expansion of service, both for medical personnel and for health management personnel:
· Receiving and checking in patients (staff of 1)
· Examining, diagnosing, and treating patients (staff of 1)
· Billing patients and insurance companies (staff of 1)
· Observing and recording patient behavior and counseling and educating patients and families (staff of 2)
· Packaging pharmaceuticals for distribution to patients (staff of 1)
· Obtaining insurance authorization from patients and maintaining patient records (staff of 1)
· Ensuring all patients receive effective care (staff of 1)
· Marketing the clinic’s new hours (staff of 1)
· Delegate the roles and responsibilities necessary for the clinic’s expansion of business hours. Justify your delegation.
· Explain why workforce motivation is especially important in this type of situation.
· From a management perspective, explain at least two strategies that you would use to motivate employees who are in new or changing roles.
Your response should be 4–5 paragraphs in length.
**## HM4003_Rubric.pdf**
©2023 Walden University 1
HM4003: Roles and Responsibilities: Analyze responsibilities within a healthcare management team.
Assessment Rubric
Rubric Criteria
0 Not
Present
1
Needs Improvement
2
Meets Expectations
Module 1: Organizational Structure in Healthcare Organizations
Create a title slide.
LO1.1: Develop a title slide.
Response is not present. PowerPoint includes an
incomplete or ineffective title.
PowerPoint includes a title
slide with an effective and
complete title.
Develop a graphic that shows the
organizational structure of the
clinic.
LO 1.2: Create graphics that show
the organizational structure of
healthcare facilities.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
graphic showing the
organizational structure of the
clinic.
PowerPoint includes a clear
and appropriate graphic that
shows the organizational
structure of the clinic.
Explain at least 3 duties and
responsibilities for each of the 8
positions within the given health
organization.
LO 1.3: Explain roles and
responsibilities within a healthcare
organization.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
explanation of duties and
responsibilities within a
healthcare organization, fewer
than 8 positions are addressed,
or fewer than 3 duties or
responsibilities are addressed
for each position.
PowerPoint provides a
complete and accurate
explanation of at least 3
duties and responsibilities for
each of the 8 positions within
the healthcare organization.
©2023 Walden University 2
Describe at least two missing
positions needed for the success
of an organization.
LO 1.4: Analyze gaps in roles and
responsibilities in a healthcare
organization.
Response is not present. PowerPoint provides an
incomplete and/or inaccurate
identification of any missing
positions needed for the success
of an organization, or less than
two positions are identified.
PowerPoint provides a
complete and accurate
identification of at least two
missing positions needed for
the success of an
organization.
Reference at least one
appropriate resource in APA.
LO1.5: Reference appropriate
resources.
Response is not present.
PowerPoint references
resources that are inappropriate,
or the references are not in APA
format.
PowerPoint references at
least one appropriate resource
in APA format.
Module 2: Delegating and Managing Human Resources in Healthcare Settings
Delegate roles and
responsibilities for a clinic’s first
2 days of operation.
LO2.1: Delegate roles and
responsibilities in a healthcare
setting.
Response is not present. Response provides an
incomplete or inaccurate
description of the delegation of
roles and responsibilities for the
clinic’s first 2 days of operation.
Response provides a
complete and accurate
description of the delegation
of roles and responsibilities for
the clinic’s first 2 days of
operation.
Justify your delegation.
LO2.2: Justify the delegation of roles
and responsibilities in a healthcare
setting.
Response is not present. Response provides a
justification that is unclear,
inaccurate, or incomplete.
Response provides a clear,
accurate, and complete
justification of the delegations
of roles and responsibilities
made.
©2023 Walden University 3
Explain why workforce
motivation is especially
important in this type of situation.
LO2.3: Analyze the importance of
workforce motivation.
Response is not present. Response provides an
explanation that is inaccurate,
unclear, or incomplete.
Response provides an
accurate, clear, and complete
explanation of the importance
of workforce motivation.
From a management
perspective, explain at least two
strategies that you would use to
motivate employees who are in
new or changing roles from a
management perspective.
LO2.4: Recommend strategies for
motivating employees.
Response is not present. Response includes
recommendations that are
inappropriate, unclear, or
incomplete.
Response recommends at
least two appropriate, clear,
and complete strategies for
motivating employees.
Mastery Rubric No Yes
Written Communication: Write with clarity, coherence, and purpose.
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Construct complete and
correct sentences (AWE
2; Sentence Level Skills)
Sentences are incoherent
and impede reader’s
access to ideas.
Sentences are incomplete and/or
include fragments and run-on
sentences, limiting the reader's
access to ideas.
Sentence structure effectively conveys
meaning to the reader.
©2023 Walden University 4
Exceeds Expectations: In-Depth Analysis
Learning Objective: Analyze roles
and responsibilities in healthcare
management settings.
Responses do not include evaluations and
recommendations that reflect well-developed
and detailed analyses of roles and
responsibilities in healthcare management
settings.
Presentation meets the minimum rubric
requirements but does not meet the level of
detail for mastery. One or more of the following
areas are deficient: presentation does not
engage the audience or effectively use
appropriate images and/or graphics to maintain
interest; Slides contain too much narrative text,
rather than listing an overview of key points in
bullet-point form, accompanied by full-text in
the speaker notes section; References and/or
citations do not entirely follow APA guidelines
and the script is not properly used in the
presentation.
Responses include evaluations and
recommendations that reflect well-developed,
researched, and detailed analyses of roles and
responsibilities in healthcare management
settings.
The presentation is creative, engaging, and
interesting to the audience. Slides include
appropriate images and graphics that add context
to the presentation and text is brief and concise
(use of bullet points and not full paragraphs) that
enhances the understanding of the topic.
References and citations follow APA formatting and
are used effectively in the presentation.
©2023 Walden University 5
LO2: Demonstrate the
effective use of grammar and
mechanics. (AWE 2;
Sentence Level Skills)
Multiple inaccuracies in
grammar and mechanics
impede reader’s access to
ideas.
Some inaccuracies in grammar and
mechanics limit reader’s access to
ideas.
Use of grammar and mechanics is
straightforward and effectively conveys
meaning to reader.
LO3: Create cohesive
paragraphs with a clear
central idea. (AWE 2;
Paragraph Level Skills)
Paragraphs, or lack of
paragraphs, impede
reader’s access to ideas.
Construction of main idea and/or
supporting paragraphs limit
reader’s access to ideas.
Main idea and/or supporting
paragraphs effectively convey meaning
to reader.
LO4: Use supporting material
to support a claim. (AWE 2;
Use of Evidence)
Supporting materials are
not present.
Supporting material is used
inconsistently or inappropriately.
Supporting material is used to enhance
meaning. Writing is appropriately
paraphrased and uses direct quotes as
applicable.
LO6: Identify sources (AWE
2; Credit to source)
Sources are missing. Writing inconsistently identifies or
misrepresents sources.
Writing clearly identifies the source of
nonoriginal material and/or ideas.
LO8: Use transitions to
connect ideas. (AWE 3;
Essay-level skills)
Transitions are not
present.
Transitions are used inconsistently
or limit reader’s access to ideas.
Writing conveys a cohesive idea
through the effective use of transitions.
LO9: Use appropriate tone
and vocabulary for a given
audience. (AWE 3;
Awareness of audience and
discipline)
Vocabulary and tone are
inappropriate for the
audience.
Vocabulary and tone vary
throughout the writing, limiting
reader’s access to ideas.
Vocabulary and tone communicate key
concepts that are appropriate for the
audience.
©2023 Walden University 6
LO10: Apply APA formatting
and style guidelines. (AWE 3;
Awareness of audience and
discipline and credit to
source)
APA formatting and style
are not present.
Writing inconsistently uses in-text
citations and references. Major
errors in APA style impede
understanding and/or violate
standards for academic integrity.
Writing uses in-text citations
appropriately, includes references
when applicable, and is formatted
according to APA style. Minor errors in
APA style do not impede understanding
or violate standards for academic
integrity.
Information Literacy: Apply strategies to evaluate information in order to effectively analyze issues and make decisions.
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Identify and locate
credible sources.
No sources or noncredible
sources are present.
Sources are inconsistently credible,
appropriate, and relevant to the
topic and/or assessment.
Sources are mostly credible,
appropriate, and relevant to the topic
and/or assessment.
LO2: Analyze information
sources.
Analysis is not present. Analysis superficially applies
aspects of sources that are most
relevant to the topic and/or
assessment and/or analysis is
unclear.
Analysis thoroughly and clearly applies
aspects of sources that are most
relevant to the topic and/or
assessment.
LO3: Synthesize information
from multiple, credible
sources.
Synthesis is not present. Synthesis demonstrates a vague
connection between multiple
sources and/or the topic.
Synthesis demonstrates a clear and
cohesive connection between multiple
sources and/or ideas to support a given
topic.
Interpreting Data & Quantitative Fluency: Interpret quantitative data in order to analyze issues and make decisions.
©2023 Walden University 7
0 Not
Present
1
Needs Improvement
2
Meets Expectations
LO1: Identify conclusions
from numeric information
presented in narrative and/or
graphic form.
No conclusions are made
based on numeric
information.
Connections between conclusions
and numeric information are vague
or inaccurate.
Conclusions identified are appropriately
connected to the numeric information.
LO3: Use quantitative data
as evidence for a decision or
recommendation.
Quantitative evidence is
not used.
Quantitative evidence does not
support or is superfluous to the
recommendation or decision.
Argument for a decision or
recommendation incorporates
appropriate quantitative data as
evidence.