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[>Management homework help](https://www.sweetstudy.com/fields/business-finance-management) To increase customer retention, your company prepares to launch an improvement project. One of the objectives is to improve the internal processes of the customer service department. In this regard, the custom…
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[>Management homework help](https://www.sweetstudy.com/fields/business-finance-management)
To increase customer retention, your company prepares to launch an improvement project. One of the objectives is to improve the internal processes of the customer service department. In this regard, the customers’ complaints were gathered and centralized in the table below.
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